🔒 Privacy Policy

Privacy Policy

This policy explains how Prism AI Tech(Chengdu) Co., Ltd. ("we", "us") collects, uses and protects your personal information in our products.

Applies to: The Journey, Prism AI ERPLast updated: 2026

1. Information We Collect

We collect only the personal information necessary to provide our services, including:

  • Account information: Name and email address provided during registration;
  • Usage data: Records of feature usage within the app, used to improve product experience;
  • Business data (Prism AI ERP): E-commerce operational data you actively enter, used solely for your own operations;
  • Learning data (The Journey): Notes, plans, flashcards and similar content, stored only on your device or storage you authorize.

We do not collect personal information unrelated to providing services, and do not collect data without your knowledge.

2. How We Use Your Information

Collected information is used only to:

  • Provide, maintain and improve product features;
  • Process account requests and customer support inquiries;
  • Send product update notifications (only after your explicit subscription);
  • Comply with applicable laws and regulations.

We do not sell your personal information to third parties or use it for behavioral advertising.

3. Information Sharing

We may share necessary information with third parties in the following circumstances:

  • With your explicit consent;
  • Third-party service providers necessary to deliver our products (e.g. cloud storage, AI APIs), all bound by confidentiality agreements;
  • When required by law or legitimate government authority requests.

4. Data Security

We implement industry-standard security measures to protect your personal data, including transport encryption (HTTPS/TLS), access control, and regular security reviews.

While we strive to protect your data, no internet transmission can be guaranteed absolutely secure. If you discover a security issue, please notify us promptly.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services. When you delete your account, we will delete your personal data within a reasonable timeframe, except where retention is required by law.

6. Your Rights

To the extent permitted by applicable law, you have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate information;
  • Request deletion of your personal information;
  • Withdraw consent to processing of your personal information;
  • Lodge a complaint with a supervisory authority.

Please submit requests to contact@prismai-tech.com. We will respond within 15 business days.

7. Children's Privacy

Our services are intended for users aged 16 and older. If we discover that a child under 16 has provided personal information without parental consent, please contact us and we will promptly address it.

8. Cookies and Local Storage

Our website may use localStorage to save your session preferences. We do not use cross-site tracking cookies or behavioral advertising technologies.

9. Policy Updates

This policy may be updated as our business evolves. Significant changes will be communicated via in-product notifications or website announcements. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, please contact:

Email: contact@prismai-tech.com

Company: Prism AI Tech(Chengdu) Co., Ltd., Chengdu, Sichuan, China